高效率英文聽力訓練｜學會百貨公司英文對話｜美國人英文
16
Happy learning ! ^^
影片文稿：
- Hi! Excuse me, could you help me find the Michael Kors section?
嗨，不好意思，可以幫我找一下 Michael Kors 的專櫃嗎？ - Sure! Are you looking for handbags, clothing, or accessories?
當然！請問是要找包包、服裝，還是配件呢？ - I’m mainly interested in handbags.
我主要想看看包包。 - Got it! The Michael Kors bags are on the second floor, near the escalator.
瞭解！Michael Kors的包包專櫃在二樓，手扶梯旁邊。 - Great! Is there an elevator nearby?
太好了！這附近有電梯嗎？ - Yes! The elevator is just around the corner.
有的！電梯就在轉角處。 - Awesome! By the way, do you know if they have the latest collection?
太棒了！對了，妳知道他們有最新款嗎？ - Yes, they just got the new arrivals last week!
有喔！他們上週剛進新款！ - That’s great! Do they have any exclusive styles here?
太好了！這裡有獨家款式嗎？ - Yes, we carry some store-exclusive designs that you won’t find online.
有喔！我們有幾款店內限定的設計，網路上買不到。 - That sounds amazing! Can I check them out now?
聽起來很棒！我可以現在看看嗎？ - Of course! I can take you there if you’d like.
當然！如果妳方便的話，我可以帶妳過去。 - That would be great! Thank you so much!
那就太好了！真的很感謝妳！ - No problem! Follow me.
不客氣！跟我來吧。 - Oh, I love this one! Do you know if it comes in other colors?
哇，我好喜歡這個！妳知道這款有其他顏色嗎？ - Yes! It also comes in black, navy, and beige.
有喔！這款還有黑色、深藍色和米色。 - Nice! Do you have this in stock right now?
不錯耶！現在店裡有現貨嗎？ - Let me check for you! Give me just a moment.
我幫妳查一下！請稍等一下喔。 - Thanks, I really appreciate it!
謝謝，真的很感激！ - You’re very welcome!
不客氣！ - Hi! I’m looking for a trendy dress for this season. Any recommendations?
嗨！我想找一件這季流行的洋裝，有推薦的嗎？ - Absolutely! Are you looking for something casual, formal, or in-between?
當然！妳想找休閒的、正式的，還是介於兩者之間的？ - Something in-between would be great! I want something stylish but not too dressy.
介於兩者之間的最好！我想要時尚一點，但不要太正式。 - Got it! Midi and wrap dresses are really popular right now.
瞭解！現在流行中長洋裝跟綁帶洋裝喔。 - That sounds perfect! What colors are trending?
聽起來超適合的！現在流行什麼顏色？ - Earth tones, floral prints, and pastel shades are really in this season.
這一季大地色系、碎花圖案和粉彩色很受歡迎喔！ - Love that! Do you have anything with puff sleeves?
好喜歡！妳們有泡泡袖的洋裝嗎？ - Yes! Puff sleeve dresses are a big hit, especially in soft fabrics like chiffon.
有喔！泡泡袖洋裝現在超夯，特別是雪紡材質的。 - Ooh, that sounds pretty! Do you have anything with a square neckline?
哇，聽起來很漂亮！有方領的款式嗎？ - Yes! Square neck and sweetheart necklines are super trendy right now.
有的！方領跟愛心領這季超流行。 - That’s exactly what I was looking for! Do you have any in stock?
這完全就是我要找的！現在有現貨嗎？ - Yes! We just received a new shipment yesterday.
有的！我們昨天剛進了一批新貨。 - Amazing! Can I try them on?
太棒了！我可以試穿嗎？ - Of course! The fitting rooms are right over here.
當然！試衣間就在這邊喔。 - Thanks! Oh, do you have any styling tips?
謝謝！對了，有什麼搭配建議嗎？ - Belted dresses and layering with a cardigan can complete the look!
加條腰帶或搭件針織外套，整體感會更好喔！ - That’s super helpful! I think I’ll try a few different styles.
這很有幫助耶！那我來試試幾種不同款式好了。 - Great! Let me know if you need any other suggestions.
太棒了！如果還需要建議再跟我說喔。 - Will do! Thanks so much for your help.
好的！真的很感謝妳！ - My pleasure! Enjoy shopping!
不客氣！好好享受購物吧！ - Hey! I just tried this dress on, and I really love it!
嘿！我剛試穿這件洋裝，我超喜歡的！ - That’s great! It looks amazing on you!
太棒了！這件穿在妳身上超好看！ - Thanks! But I think it’s a little snug around the waist.
謝謝！但我覺得腰部有點緊。 - No worries! Would you like to try the next size up?
沒問題！妳想試試大一號的嗎？ - Yeah, that would be great! Do you have it in a medium?
好啊，那太好了！有 M 號 的嗎？ - Let me check! I’ll be right back.
我幫妳查一下！馬上回來。 - Oh, and does this dress come in any other colors?
對了，這款還有其他顏色嗎？ - Yes! We also have it in beige, navy, and blush pink.
有的！這款還有米色、深藍色和裸粉色。 - Ooh, I love the blush pink! Do you have a medium in that color too?
哇，我超喜歡裸粉色！這個顏色有 M 號 嗎？ - Let me check our stock real quick!
我馬上幫妳確認庫存！ - Thanks! Oh, and do you think this style runs true to size?
謝謝！對了，這款版型正常嗎？ - It’s slightly fitted, so if you prefer a looser fit, I’d go one size up.
它算是合身版，如果喜歡寬鬆一點的話，可以拿大一號。 - Good to know! I’ll try the medium first and see how it feels.
知道了！那我先試試 M 號，看看穿起來怎麼樣。 - Sounds like a plan! Here you go.
好的！這是妳的尺碼。 - Okay, I think this one fits way better!
好耶，這件穿起來舒服多了！ - That’s great! It looks super flattering on you.
太棒了！這件穿在妳身上超顯瘦！ - Yay! I think I’ll go with this one.
太好了！那我就買這件了。 - Awesome choice! Do you want me to hold it at the counter for you?
很棒的選擇！要幫妳放到櫃檯嗎？ - Yes, please! Thanks so much for all your help.
好啊，麻煩妳了！真的很感謝妳的幫忙。 - My pleasure! Enjoy your new dress!
不客氣！祝妳穿得開心！ - Hey! I really love this dress, but I wanted to ask about the fabric.
嘿！我超喜歡這件洋裝，但我想問一下它的材質。 - Of course! This one is made of high-quality chiffon.
當然！這款是用高品質的雪紡做的。 - Oh, that explains why it’s so light and flowy!
哦，難怪它這麼輕、穿起來很飄逸！ - Exactly! It’s breathable and perfect for warm weather.
沒錯！這種布料很透氣，特別適合夏天穿。 - That’s great! Is it wrinkle-resistant?
太好了！這種布料容易皺嗎？ - It does wrinkle a little, but it smooths out easily with steaming.
會有一點點，但用蒸氣燙一下就能恢復。 - Got it! How should I wash it?
了解！這個應該怎麼洗呢？ - Hand washing is best, but you can also use a gentle cycle in the washing machine.
最好是手洗，但用洗衣機的溫和模式也可以喔。 - Oh, that’s good to know! Should I use cold or warm water?
哦，這很重要！要用冷水還是溫水洗？ - Cold water is best to keep the fabric looking fresh.
最好用冷水，這樣布料才不會變形。 - Got it! Can I put it in the dryer?
了解！可以用烘乾機嗎？ - I’d recommend air drying to avoid shrinkage.
建議用自然風乾，這樣比較不會縮水。 - Makes sense! What about ironing?
有道理！那熨燙呢？ - A steamer works best, but if you use an iron, keep it on low heat.
用蒸氣燙效果最好，但如果要用熨斗，記得調低溫喔。 - Thanks for all the care tips! Also, is this fabric durable?
謝謝妳的保養小撇步！對了，這種布料耐穿嗎？ - Yes! Chiffon is delicate but holds up well with proper care.
當然！雪紡比較細緻，但如果保養得當，會很耐穿喔。 - That’s awesome! I think I’ll get it.
太棒了！那我就買這件了！ - Great choice! Let me take it to the counter for you.
很棒的選擇！我幫妳拿去結帳。 - Perfect! Thanks so much for your help.
太好了！真的很感謝妳的幫忙！ - My pleasure! Enjoy your new dress!
不客氣！祝妳穿得開心！ - Hey! Do you have any sales or promotions going on right now?
嘿！現在有什麼促銷活動嗎？ - Yes! We’re currently running a buy one, get one 50% off deal on dresses.
有的！我們現在洋裝有買一件、第二件半價的優惠。 - Oh wow! Does that apply to all dresses?
哇！所有洋裝都有這個優惠嗎？ - Yes! It includes all full-priced dresses in the store.
是的！只要是正價洋裝，都適用這個優惠。 - That’s awesome! Do you have any discounts on accessories?
太棒了！那配件有折扣嗎？ - Yes! Accessories are 20% off when you buy them with a dress.
有的！只要搭配洋裝購買，配件享八折優惠。 - That’s a great deal! How long will this sale last?
這優惠不錯耶！這個活動到什麼時候結束？ - The promotion is available until Sunday.
這個促銷到星期天結束喔。 - Good to know! Also, do you have any member-exclusive discounts?
了解！對了，會員有額外折扣嗎？ - Yes! Members get an extra 10% off their total purchase.
有的！會員消費可再享九折優惠。 - Nice! How do I sign up?
不錯耶！我要怎麼加入？ - You can sign up at the register or online—it’s free!
妳可以在結帳時或線上註冊，免費的！ - Sweet! If I sign up now, can I use the discount today?
太棒了！如果我現在加入，今天就能用這個優惠嗎？ - Yes! You’ll get the 10% off right away.
可以！妳馬上就能享有九折優惠。 - That’s awesome! Does the membership include any other perks?
也太棒了吧！會員還有其他好康嗎？ - Yes! You’ll earn points for every dollar spent, which you can redeem for discounts later.
當然！每消費一美元就能累積點數，之後可以換折扣喔。 - That sounds amazing! I think I’ll sign up now.
聽起來很讚！那我現在就加入！ - Great! I’ll get you registered at the counter.
太好了！我幫妳在櫃檯辦理。 - Thank you so much! This was super helpful.
謝謝妳！這資訊超有幫助的！ - My pleasure! Enjoy your shopping!
不客氣！祝妳購物愉快！ - Hi! I’d love to try some perfume. Do you have testers?
嗨！我想試試香水，你們有試用品嗎？ - Of course! Are you looking for something floral, fresh, or more musky?
當然！請問妳想找花香調、清新調，還是帶點木質感的？ - I usually go for something light and fresh.
我通常喜歡清爽一點的香氣。 - Got it! You might like this citrus-based fragrance—it’s crisp and energizing.
瞭解！那妳可能會喜歡這款柑橘香調的香水，聞起來很清新、有活力。 - Ooh, that sounds amazing! Can I spray it on my wrist?
哇，聽起來不錯！我可以噴在手腕上試試嗎？ - Absolutely! Here you go—give it a few seconds to settle.
當然！來，噴一下，等幾秒讓它散開。 - Oh wow, I love how fresh it is! Does it last long?
哇，這味道真的很清新！持久度如何？ - Yes! It has a long-lasting formula, especially if you apply it on pulse points.
這款持香度很好，特別是噴在脈搏點上效果更好。 - That’s great! Do you have a travel-size version?
太好了！有旅行版的小瓶裝嗎？ - Yes! We have a mini bottle that’s perfect for your purse.
有的！我們有迷你瓶，很適合放包包裡。 - Awesome! By the way, do you have any best-selling perfumes?
太棒了！對了，你們有什麼熱賣款嗎？ - Definitely! This floral-vanilla scent is one of our top sellers.
當然！這款花香加香草的香水是我們的熱銷款之一。 - Oh, I love vanilla scents! Can I try it too?
哇，我超喜歡香草味的！這款可以試試嗎？ - Of course! Here, let me spray it on a test strip for you.
當然！來，我幫妳噴在試香紙上。 - Mmm, this smells amazing! How much is the full-size bottle?
哇，這味道超棒的！正裝多少錢？ - It’s $85 for the 50ml bottle, but we have a gift set that includes a body lotion.
50ml 的正裝是 85 美元，不過我們有含身體乳的禮盒組喔！ - That’s tempting! Do you have any special discounts on it?
好心動喔！這款有什麼特別折扣嗎？ - Yes! If you buy two, you’ll get 15% off your total purchase.
有的！如果買兩瓶，總金額可以 85 折。 - That’s a great deal! I think I’ll get one!
這優惠不錯！那我買一瓶好了！ - Awesome! I’ll take it to the counter for you.
太棒了！我幫妳拿去結帳。 - Hi! I was looking at this dress, and I noticed the price tag says $120, but I thought it was on sale.
嗨！我剛剛看這件洋裝，標價上寫 120 美元，但我記得它有特價？ - Let me check for you! Sometimes the discount doesn’t update on the tag.
我幫妳確認一下！有時候標籤不會即時更新折扣喔。 - Thanks! I saw an ad that said it was 20% off.
謝謝！我剛剛看到廣告上寫說有 八折。 - You’re right! The discount should apply at checkout.
妳沒看錯！這折扣會在結帳時自動套用喔。 - Oh, that’s good to know! So the final price should be $96, right?
哦，了解！所以最後價格應該是 96 美元，對嗎？ - Exactly! After the discount, it comes down to $96.
沒錯！折扣後的價格就是 96 美元。 - That’s a nice deal! Do I need a promo code or anything?
這優惠不錯耶！需要輸入折扣碼嗎？ - No promo code needed! The discount applies automatically.
不需要折扣碼！折扣會自動算進去的。 - Awesome! By the way, do you offer a student discount?
太棒了！對了，你們有學生折扣嗎？ - Yes! Students get an extra 10% off with a valid student ID.
有的！出示學生證可以再享 九折優惠。 - That’s great! Can I combine it with the sale discount?
太好了！可以跟特價折扣一起用嗎？ - Yes, but the student discount applies to the original price, not the discounted one.
可以，但學生折扣是從原價算，不是折扣後的價格喔。 - Ah, I see! So with both discounts, what’s the final price?
啊，我懂了！所以加上學生折扣，最後是多少？ - Let me do the math… It should be around $86.
我來幫妳算一下……應該是 86 美元左右。 - That’s even better! What payment methods do you accept?
這優惠更讚耶！你們接受哪些付款方式？ - We take cash, credit cards, Apple Pay, and Google Pay.
我們收現金、信用卡、Apple Pay 和 Google Pay。 - Perfect! I think I’ll go ahead and get it.
太好了！那我就買這件了。 - Great choice! I’ll take it to the counter for you.
很棒的選擇！我幫妳拿去結帳。 - Thank you so much for your help!
非常感謝妳的幫忙！ - My pleasure! Enjoy your new dress!
不客氣！祝妳穿得開心！ - Hmm, I really like this dress, but I’m not sure if I should get it…
嗯，我真的很喜歡這件洋裝，但我還在猶豫要不要買… - I totally get it! What’s making you hesitate?
我懂妳的心情！是有什麼顧慮嗎？ - I love how it looks, but I don’t know if I’ll wear it often.
我覺得這件很好看，但不知道會不會常穿。 - That makes sense! Do you have any special occasions coming up?
這我懂！妳最近有什麼特別場合要穿嗎？ - Well, I do have a wedding to attend next month…
嗯，下個月我確實要去參加婚禮… - Oh, this dress would be perfect for that!
哇，這件洋裝就超適合的啊！ - That’s true! But I wonder if I’ll wear it after that…
也是啦！但我怕只有那次能穿… - It’s actually pretty versatile! You can dress it up or down.
這款其實很好搭配！可以穿得正式一點，也可以走休閒風喔。 - Oh, I didn’t think of that! How would you style it casually?
哦，我沒想到耶！那如果想穿得休閒一點怎麼搭？ - You could pair it with sneakers and a denim jacket for a cute daytime look!
妳可以搭運動鞋跟牛仔外套，會是很可愛的日常穿搭喔！ - That actually sounds really cute!
這樣搭好像真的很好看耶！ - Right? Plus, you can add heels and accessories to dress it up again.
對吧？再搭雙高跟鞋跟飾品就能變回正式風格了。 - Hmm, I think I’m leaning towards getting it.
嗯，我好像越來越想買了。 - I think you’ll love it! Plus, it’s on sale right now.
我覺得妳會喜歡的！而且它現在還有特價喔！ - Oh, that’s a good point! How much is the discount again?
哦，這倒是個重點！折扣是多少來著？ - It’s 20% off, so the final price is $96.
現在 八折，折扣後是 96 美元喔。 - Okay, I’m convinced! I’ll take it.
好吧，我決定了！我要買這件！ - Yay! Great choice! I’ll take it to the counter for you.
太棒了！很棒的選擇！我幫妳拿去結帳。 - Thank you so much! You were really helpful.
謝謝妳！妳真的幫了我大忙。 - My pleasure! Enjoy your new dress!
不客氣！祝妳穿得開心！ - Hey! Before I check out, could you tell me about your return policy?
嘿！在結帳之前，我可以問一下你們的退貨規定嗎？ - Of course! We offer a 30-day return policy for unworn items with the receipt.
當然！我們提供 30 天內 的退貨服務，前提是商品未經使用且有發票。 - That’s good to know! What if I lose my receipt?
這我記住了！那如果發票不見了怎麼辦？ - Without a receipt, we can offer store credit instead of a refund.
如果沒有發票，我們可以提供等值的購物金，但無法退款喔。 - Oh, got it! Can I return sale items too?
哦，了解！那特價商品可以退嗎？ - Sale items are final sale, so unfortunately, they’re non-refundable.
特價品屬於最終折扣商品，無法退貨喔。 - Ah, I see. What if I want to exchange for a different size?
啊，我懂了。如果是換尺寸呢？ - We do allow size exchanges within 14 days, as long as the item is in perfect condition.
我們提供 14 天內的換尺寸服務，只要商品保持全新狀態即可。 - That’s helpful! Do I need to bring the original packaging?
這資訊很有幫助！需要帶原本的包裝嗎？ - Yes, please! The item should be in its original packaging with all the tags attached.
是的，請保持商品的原包裝，並確保吊牌沒有拆除。 - That makes sense! What if I bought it online?
這說得通！那如果我是網購的呢？ - Online purchases can be returned in-store or shipped back within 30 days.
網購商品可以在 30 天內 退貨，妳可以選擇寄回或直接到店內退貨。 - Oh, that’s convenient! Is return shipping free?
哦，這樣蠻方便的！那退貨運費是免費的嗎？ - We offer free return shipping for orders over $100.
如果訂單滿 100 美元，我們提供免費退貨服務喔。 - Nice! How long does it take to process a refund?
不錯耶！那退款大概要多久？ - Refunds usually take 5-7 business days to reflect on your account.
退款通常需要 5 到 7 個工作天 才會顯示在妳的帳戶喔。 - Good to know! I think I’m all set now.
了解了！那我應該沒問題了。 - Awesome! Let me know if you have any other questions.
太棒了！如果還有其他問題，隨時問我喔！ - Thanks a lot for explaining everything!
謝謝妳詳細說明！ - My pleasure! Enjoy your shopping!
不客氣！祝妳購物愉快！ - Hi! I’d like to check out, please.
嗨！我要結帳。 - Of course! I’ll ring this up for you.
好的！我來幫妳結帳。 - Thanks! By the way, do you offer gift wrapping?
謝謝！對了，你們有禮品包裝服務嗎？ - Yes! Would you like it wrapped as a gift?
有的！妳需要幫妳包裝成禮物嗎？ - Yes, please! It’s a gift for my friend.
好的，麻煩幫我包裝！這是要送朋友的。 - That’s lovely! Would you like a message card with it?
真棒！需要附上一張小卡片嗎？ - Oh, that would be great! Do you have a blank one?
哦，太好了！你們有空白的卡片嗎？ - Yes! Here’s a blank card so you can write your own message.
有的！這裡有空白卡片，妳可以自己寫上祝福喔。 - Perfect! Also, can I use my membership points for this purchase?
太好了！對了，我可以用會員積分來折抵嗎？ - Absolutely! Let me check how many points you have.
當然！我幫妳查一下妳有多少積分。 - Thanks! I think I have a few saved up.
謝謝！我記得應該有存一些積分。 - You have $10 worth of points. Would you like to use them now?
妳目前有 10 美元的積分，要現在使用嗎？ - Yes, please! I’ll use them.
好的，那就用積分折抵吧！ - Great! That brings your total down to $86.
好的，這樣妳的總金額變成 86 美元。 - Nice! What payment methods do you accept?
不錯耶！你們接受哪些付款方式？ - We accept cash, credit cards, Apple Pay, and Google Pay.
我們收現金、信用卡、Apple Pay 和 Google Pay。 - I’ll pay with my card. Here you go!
我要刷卡，給妳！ - Thank you! Let me just process that for you.
謝謝！我幫妳處理一下。 - Awesome! Thanks so much for your help.
太棒了！謝謝妳的幫忙！ - My pleasure! Enjoy your new dress!
不客氣！祝妳穿得開心！