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Happy learning ! ^^
影片文稿：
- Hello! I’d like to rent a car.
您好！我想租一輛車。 - Welcome! I can help you with that.
歡迎！我可以幫您處理。 - What’s the process for renting a car here?
租車手續是怎麼進行的？ - First, I’ll need to see your ID and license.
首先，我需要查看您的身份證和駕照。 - Here they are.
這是我的證件。 - Great! Are you renting for a day or longer?
太好了！您打算租一天還是更久？ - Probably for a week.
可能是一週。 - That’s perfect! We have weekly rates, too.
那很好！我們也有週租方案。 - Do I need to fill out any forms?
我需要填寫表格嗎？ - Yes, here’s a form with your rental details.
需要的，這裡是您的租車資料表。 - Can I pay by credit card?
我可以用信用卡付款嗎？ - Absolutely! We accept all major cards.
當然可以！我們接受所有主要信用卡。 - Is there a security deposit?
有保證金嗎？ - Yes, it’s a refundable deposit of $200.
是的，保證金是可退的，金額為200美元。 - When will the deposit be refunded?
保證金什麼時候退還？ - Within a few days after the return.
歸還後幾天內會退還。 - Do I need to choose the car now?
我現在需要選車嗎？ - Yes, I’ll show you our available options.
是的，我會帶您看我們可用的車型。 - Sounds good, I’m excited to see them!
聽起來不錯，我很期待看看！ - Let’s head over to the display area.
我們到展示區吧。 - What car models do you have available?
你們有哪些車型可以選擇？ - We have sedans, SUVs, and compact cars.
我們有轎車、SUV和小型車。 - I’m interested in a sedan.
我對轎車感興趣。 - Excellent choice! We have a few options here.
很好的選擇！我們有幾個選項。 - Do you have any silver ones?
有銀色的嗎？ - Yes, we have a silver sedan right over here.
有的，我們這裡有一輛銀色的轎車。 - It looks great! Is it spacious enough?
看起來很棒！空間夠大嗎？ - Yes, it comfortably seats five adults.
是的，它可以舒適地容納五名成人。 - Is there enough trunk space for luggage?
後車廂夠放行李嗎？ - Yes, the trunk is quite spacious for suitcases.
是的，後車廂對於行李箱來說非常寬敞。 - Does it have Bluetooth and a good sound system?
它有藍牙和良好的音響系統嗎？ - Yes, it’s equipped with Bluetooth and premium sound.
有的，它配備藍牙和高級音響。 - That sounds perfect! What’s the fuel efficiency?
聽起來很完美！油耗怎麼樣？ - It gets about 30 miles per gallon.
大約每加侖30英里。 - Do you have any hybrid options?
你們有油電混合車嗎？ - Unfortunately, our hybrids are all rented out.
抱歉，我們的油電車都被租出去了。 - I’ll stick with the silver sedan, then.
那我還是選這輛銀色轎車。 - Great choice! I’ll prepare the paperwork.
很好的選擇！我來準備文件。 - Thank you! I’m excited to drive it.
謝謝你！我很期待開這輛車。 - You’re welcome! It’s a smooth ride.
不客氣！這是一輛開起來很順的車。 - What’s the daily rental price for this car?
這輛車的每日租金是多少？ - The daily rate for the sedan is $50.
這輛轎車的日租價格是50美元。 - Do you have weekly rental rates?
你們有每週的租金方案嗎？ - Yes, the weekly rate is $300, which saves you $50.
有的，每週租金是300美元，節省50美元。 - Are there any insurance options available?
有提供保險方案嗎？ - Yes, we offer basic and full insurance packages.
有的，我們有基本和全額保險方案。 - What does basic insurance cover?
基本保險涵蓋什麼？ - Basic covers damage up to $1,000.
基本保險涵蓋高達1000美元的損壞。 - And what about full insurance?
那全額保險呢？ - Full insurance covers all damages with no deductible.
全額保險涵蓋所有損壞，沒有自負額。 - Is full insurance more expensive?
全額保險比較貴嗎？ - Yes, it’s an additional $15 per day.
是的，每天多收15美元。 - Does insurance cover theft as well?
保險也包括防盜嗎？ - Yes, both plans include theft coverage.
是的，兩個方案都包括防盜保障。 - Can I add insurance later if I change my mind?
如果改變主意，我可以之後加保嗎？ - Yes, you can add it anytime before pickup.
可以的，在取車前隨時可以加保。 - What do most customers choose?
大多數顧客選擇哪種方案？ - Most prefer full coverage for peace of mind.
大多數顧客選擇全額保險以圖安心。 - I think I’ll go with full insurance.
我覺得我選擇全額保險好了。 - Excellent choice! I’ll add it to your rental.
很好的選擇！我幫您加到租車合同裡。 - Do you offer any additional services?
你們有提供其他額外服務嗎？ - Yes, we offer GPS navigation and child seats.
是的，我們提供GPS導航和兒童座椅。 - How much does it cost to add GPS?
加GPS需要多少費用？ - It’s an additional $10 per day.
另外每天加收10美元。 - And what about a child seat?
那兒童座椅呢？ - A child seat is $5 per day.
兒童座椅每天5美元。 - Can I reserve a child seat now?
我現在可以預訂兒童座椅嗎？ - Sure, I’ll add it to your reservation.
當然可以，我幫您加到預約裡。 - Does the GPS include real-time traffic updates?
GPS有實時交通更新嗎？ - Yes, our GPS system includes traffic information.
是的，我們的GPS系統包含交通資訊。 - Are there any other accessories I can add?
還有其他配件可以加嗎？ - We also offer phone chargers and USB adapters.
我們也提供手機充電器和USB轉接器。 - How much is a phone charger rental?
手機充電器租借多少錢？ - It’s $3 per day.
每天3美元。 - Do I have to return these accessories in the same condition?
我需要以原樣歸還這些配件嗎？ - Yes, please return them undamaged.
是的，請保持完好歸還。 - Can I add these items later if I need them?
如果需要，我可以之後加這些配件嗎？ - Yes, you can request them anytime during your rental period.
可以的，您可以在租期內隨時加。 - Thank you for explaining all the options!
謝謝您解釋所有選項！ - You’re very welcome! Let me know if you need anything else.
不客氣！有需要隨時告訴我。 - Is there any discount available for this rental?
租這輛車有折扣嗎？ - We occasionally offer discounts, but not currently.
我們偶爾有折扣，但目前沒有。 - Could I get a discount if I rent for two weeks?
如果我租兩週，可以有折扣嗎？ - For two weeks, I can offer you a 10% discount.
租兩週的話，我可以給您九折優惠。 - Can you give a discount for adding GPS?
加GPS有折扣嗎？ - I’ll include GPS at half price for you.
我可以幫您半價加GPS。 - Is there any way to reduce the deposit?
保證金可以減少嗎？ - I’m afraid the deposit amount is standard.
抱歉，保證金是固定的。 - How about a discount on the insurance?
保險有折扣嗎？ - I can offer a 5% discount on full coverage.
我可以給全額保險九五折。 - Could you throw in a free phone charger?
可以免費附贈手機充電器嗎？ - Yes, I’ll add a phone charger at no extra cost.
可以的，我會免費附上一個手機充電器。 - Is there a loyalty discount for frequent renters?
常客有優惠嗎？ - Yes, we offer a 5% discount for repeat customers.
是的，老顧客享有九五折。 - Can I get a weekend discount?
周末租車有折扣嗎？ - I’m sorry, weekend rentals are full price.
抱歉，周末租車是原價。 - I appreciate any little discount you can give!
任何小折扣我都感激！ - I’ll do my best to help you save where I can.
我會盡力幫您節省！ - Thank you! You’ve been very helpful!
謝謝你！你幫了大忙！ - You’re welcome! Enjoy your rental experience!
不客氣！祝您租車愉快！ - Could you go over the rental contract details?
你可以說明租車合同的細節嗎？ - Of course! I’ll walk you through the main points.
當然可以！我會帶您過一遍重點。 - Are there any mileage limits?
有里程限制嗎？ - Yes, there’s a daily limit of 150 miles.
有的，每日限制是150英里。 - What if I go over the mileage limit?
如果超出里程限制會怎麼樣？ - You’ll be charged $0.20 per extra mile.
每多一英里會收0.20美元。 - Is there a minimum age requirement for renters?
租車有年齡限制嗎？ - Yes, renters must be at least 21 years old.
是的，租車人必須至少21歲。 - Do I need to refill the gas tank before returning?
歸還前需要加滿油嗎？ - Yes, please return it with a full tank of gas.
是的，請加滿油再歸還。 - What if I return the car late?
如果我晚歸還會怎麼樣？ - There’s a late fee of $20 per hour.
會有每小時20美元的延遲費用。 - Can I add an additional driver?
我可以加一位駕駛嗎？ - Yes, for an extra $10 per day, an additional driver is allowed.
可以的，每天多收10美元。 - What happens if the car gets damaged?
如果車子受損怎麼辦？ - Any damages are covered by the insurance plan you choose.
您選擇的保險方案將涵蓋所有損壞。 - Is smoking allowed in the car?
車內允許吸煙嗎？ - No, smoking in the car will result in a cleaning fee.
不允許，車內吸煙將收取清潔費。 - Can I cross state lines with the rental?
我可以開著租車跨州嗎？ - Yes, just let us know if you’re traveling out of state.
可以的，只需告知我們您要跨州旅行。 - Can I inspect the car before I take it?
我可以在取車前檢查一下嗎？ - Of course, let’s take a look together.
當然，我們一起來檢查吧。 - Are there any existing scratches on the car?
車上有沒有現有的刮痕？ - There are a few small scratches on the bumper.
後保險桿上有幾道小刮痕。 - Could you mark those in the contract?
你可以在合同上標註這些刮痕嗎？ - Certainly, I’ll make a note of them.
當然可以，我會記錄下來。 - How’s the tire condition?
輪胎的狀況怎麼樣？ - The tires are in excellent shape, almost new.
輪胎狀況非常好，幾乎是新的。 - Can you show me where the spare tire is?
你可以告訴我備胎在哪裡嗎？ - Yes, it’s in the trunk underneath the mat.
當然，在行李箱內的墊子下方。 - Do the headlights work properly?
車頭燈工作正常嗎？ - Yes, we checked them during maintenance.
是的，我們在保養時檢查過。 - Can you explain how to use the windshield wipers?
你可以解釋一下怎麼操作雨刷嗎？ - Sure, the wiper controls are on the right lever.
當然，雨刷控制在右邊的控制桿上。 - Is the AC functioning well?
冷氣運作正常嗎？ - Yes, the AC is fully operational.
是的，冷氣運作正常。 - Are there any tools provided for a flat tire?
有提供換輪胎的工具嗎？ - Yes, there’s a jack and wrench in the trunk.
有的，行李箱內有千斤頂和扳手。 - Thanks for clarifying everything!
謝謝你幫我解釋清楚！ - You’re welcome! Let me know if you have more questions.
不客氣！有問題隨時告訴我。 - Could you show me how to adjust the mirrors?
你可以教我怎麼調整後視鏡嗎？ - Sure, the mirror controls are on the driver’s door.
當然，後視鏡的控制在駕駛座門上。 - How do I turn on the headlights?
我要怎麼打開車燈？ - The headlight switch is on the left side of the steering wheel.
車燈開關在方向盤左側。 - Could you explain how the cruise control works?
你可以解釋一下怎麼使用定速巡航嗎？ - Absolutely, the cruise control buttons are on the steering wheel.
當然可以，定速巡航按鈕在方向盤上。 - How do I adjust the AC temperature?
我要怎麼調節冷氣溫度？ - You can control the AC with these dials on the center console.
您可以用中控台上的旋鈕調節冷氣。 - Is there a USB port for charging my phone?
有USB接口可以充電嗎？ - Yes, there’s a USB port below the radio.
有的，USB接口在收音機下方。 - Could you show me how to set up the GPS?
你可以教我怎麼設置GPS嗎？ - Certainly, just press the “Nav” button to start.
當然可以，只要按下“導航”按鈕即可。 - How do I open the fuel cap?
我要怎麼打開油箱蓋？ - The fuel cap lever is on the floor next to your seat.
油箱蓋拉桿在您座位旁的地板上。 - Can you explain the parking brake?
你可以解釋一下手剎嗎？ - It’s an electronic brake; just pull the switch to engage it.
這是電子手剎，只需拉起開關即可。 - Where’s the hazard light button?
緊急燈的按鈕在哪裡？ - The hazard button is in the center console, near the AC.
緊急燈按鈕在中控台靠近空調的位置。 - Thank you for the instructions!
謝謝你的教學！ - You’re very welcome! Enjoy your drive!
不客氣！祝您駕駛愉快！ - Hi! I’m here to return the car.
嗨！我來還車了。 - Welcome back! How was your rental experience?
歡迎回來！您的租車體驗如何？ - It was great! The car drove really smoothly.
非常好！車子開起來很順暢。 - I’m glad to hear that! Thank you for returning it on time.
我很高興聽到這消息！謝謝您準時歸還。 - Do you need to inspect the car?
你需要檢查一下車子嗎？ - Yes, just a quick check to make sure everything’s in order.
是的，我稍微檢查一下確保一切正常。 - I filled up the gas tank as instructed.
我按照指示加滿了油。 - Perfect, thank you for that!
完美，謝謝您！ - Is everything in good condition?
一切狀況良好嗎？ - Yes, the car looks great. No issues at all.
是的，車子狀況很好。沒有任何問題。 - Will the deposit be refunded to my card?
保證金會退回到我的卡上嗎？ - Yes, the deposit will be returned within three days.
是的，保證金會在三天內退還。 - Is there anything else I need to do?
還有什麼我需要做的嗎？ - No, everything’s set. Thank you for renting with us!
沒有了，一切都完成了。謝謝您選擇我們的服務！ - It was a pleasure! The service was excellent.
很高興與你們合作！服務很棒。 - We’re so happy to hear that! We hope to see you again.
很高興聽到這樣的評價！希望再見到您。 - I’ll definitely rent from you next time!
我下次一定會再來租車！ - Wonderful! We’ll have more cars ready for you.
太好了！我們會準備更多車供您選擇。 - Thanks again for everything!
再次感謝你們的一切！ - You’re very welcome! Safe travels home!
不客氣！祝您回程安全！ - Thank you for all the assistance throughout the rental!
感謝您整個租車期間的協助！ - It was our pleasure! Thank you for choosing us!
這是我們的榮幸！謝謝您選擇我們！ - I look forward to renting from you again.
我期待下次再跟你們租車。 - We’d love to have you back anytime!
我們隨時歡迎您再來！ - I’ll recommend your service to my friends.
我會向朋友推薦你們的服務。 - Thank you so much! We appreciate it!
非常感謝！我們很感激！ - Is there a customer loyalty program?
你們有顧客忠誠計劃嗎？ - Yes, we offer discounts for repeat customers!
有的，我們為常客提供折扣！ - I’ll definitely take advantage of that next time!
我下次一定會利用這個優惠！ - Great! Just mention it when you rent again.
太好了！下次租車時告知我們即可。 - Do you have other locations as well?
你們在其他地方也有分店嗎？ - Yes, we have branches in several cities.
有的，我們在幾個城市都有分店。 - That’s good to know for future trips!
知道這點對未來旅行很有幫助！ - Absolutely! We’re here to help wherever you go.
當然！無論您去哪裡，我們都樂意幫助。 - I hope to see you all again soon!
希望很快再見到你們！ - We look forward to serving you again!
我們期待再次為您服務！ - Thanks for everything!
感謝你們的一切！ - Safe travels, and take care!
祝您旅途平安，保重！ - Goodbye, and have a great day!
再見，祝您有個美好的一天！ - Goodbye! Have a wonderful day as well!
再見！祝您也有美好的一天！